Invite and manage administrators

To give someone access to your organization’s sign-ups, invite them by email. Once they accept, they see every organization sheet straight away. Owners and admins can send invitations.

Invite someone

Open Organization from the menu.
Under Invite an administrator, type their email address.
Choose a role: Admin, Member, or Viewer. The table below explains each.
Click Send invite.

Invite an administrator form with an email address and the Admin, Member, and Viewer roles — The role can be changed later from the Administrators list.

The invitation stays pending until they accept, and it holds a seat while it waits. It lasts 7 days. Pending invitations are listed on the same page, where you can cancel one to free its seat.

Pending invitations list showing one invitation with its role, expiry date, and a Cancel button

Invitation expired, or the email went astray? Click Cancel, then invite the same address again. A fresh email goes out with a new 7 days.

What the invitee does

Open the invitation email and click the link.
Sign in, or create an account, using the same email address the invitation was sent to. Continue with Google works if that is the same address.
The invitation is accepted and they land in the organization.

Invitation page showing the organization name, the role, and the invited email address, with sign-in options — The invitation page shows which organization it is for and which email address to use.

Roles

Everyone in the organization has one role. Every role takes a seat, the owner included.

Role	Can do
Owner	Everything an admin can, plus the plan: changing seat tiers and managing billing. The person who bought the plan is the owner.
Admin	Create and edit every organization sheet. Invite, remove, and change the role of other people. Transfer any sheet. Set branding. Export all sign-ups and read the activity log.
Member	Create and edit every organization sheet, and hand over sheets they created. Read reports. Cannot invite people or export the whole organization.
Viewer	See every sheet, roster, contact, and document, and read reports. Cannot change anything the organization owns.

Change a role or remove someone

Owners and admins manage everyone from the Administrators list on Organization. Pick a new role from the menu next to a person, or click the bin to remove them.

Administrators list with an owner, an admin, a member, and a viewer, each with a role menu and a remove button — The owner cannot be removed or given a different role here.

Removing someone takes effect straight away and frees their seat. Their organization sheets move to the owner, so a live event always has someone running it. Sheets they kept personal stay theirs. To hand their sheets to someone else instead, transfer them before removing the person. See Transfer a sheet.

Leaving an organization yourself is done the same way: ask an owner or admin to remove you. To make someone else the owner, contact support.

Seats

Your plan includes 5, 10, 20, or 30 seats. Everyone who has joined takes one, and so does every pending invitation. When all seats are in use, the invite form is disabled until you cancel an invitation, remove someone, or move to a larger tier. See Seats and billing.